Smart Dunning
Empathetic, data-driven dunning that lowers churn, reduces bad debt, and improves the payment experience for parking customers.
Smart Dunning uses AI and behavioural data to replace rigid payment reminders with well-timed, personalised nudges—sent via the most effective channel based on each customer’s behaviour. Companies using this feature have seen results like 80% fewer debt collection cases, 50% lower churn, and a 50% drop in bad debt. It helps parking providers recover late payments without damaging customer relationships, turning a pain point into a competitive advantage.
Released on: 13 March 2025
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Categories
Product group
Parking:
Operating systems, Parking management software, Ticketing & payment systems, Parking equipment, Parking guidance systems
Next mobility:
Mobility Hubs & Smart Charging: seamless transitions between cars, public transport, bikes, LEVs & walking
